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Check-in options

Check-in online on your computer, tablet or smartphone and save time at the airport by avoiding the check-in queues.

Online check-in

Online check-in will take you to your boarding pass in just a few steps - have your boarding pass sent to a smartphone as a mobile boarding pass or print it out.

 

In accordance with the current situation, to travel to certain destinations you will need to submit documentation related to COVID-19 upon arrival at the airport.

What you should know if you are checking in online

  • Online check-in opens 48 hours before take-off.
  • Online check-in closes 1 hour before take-off.
  • Send a copy of boarding pass to your e-mail or print it out when you complete online check-in.
  • Baggage check-in closes 45 minutes before take-off for all flights except to New York, which is 60 minutes before.
  • Boarding gate closes 20 minutes before the boarding time for all flights except to New York, which is 40 minutes before.

If you are traveling with carry-on baggage only, please proceed directly to passport and security control once you arrive at the airport. Passengers traveling with baggage that needs to be checked in can use one of our self-service drop-off counters upon arrival at the airport and complete the process in few steps.

Check-in at the airport

Our check-in desks are at your disposal in Belgrade and at all Air Serbia destinations.

 

If you are traveling from Belgrade, don’t wait in a queue at the counter, simply check in at one of the Air Serbia check-in kiosks quickly and easily.

 

Alternatively, you can check in online free of charge on your computer, tablet or smartphone as early as 48 hours before departure.

What you should know if you are checking in at the airport

  • The check-in kiosks1 at Nikola Tesla Airport, Belgrade open 24 hours before take-off.
  • The check-in desks open 2 hours before take-off for all flights except to New York, which open 3.5 hours before take-off.
  • The check-in desks close 45 minutes before take-off for all flights except to New York, which is 60 minutes before.
  • Boarding gate closes 20 minutes before take-off for all flights except to New York, which is 40 minutes before.

Notes

 

1The check-in via kiosk is available for flights to most destinations. Upon arrival at the airport, please allow additional time needed to verify COVID-19 documentation before boarding.

Checking-in for codeshare flights

The operating carrier of a codeshare flight determines the check-in rules, which can be different from ours. You are advised to check the rules with the operating carrier prior to your flight.


Partner airlines and their rules >

Online Check-In is available for Air Serbia flights from: Amsterdam; Athens; Banja Luka; Belgrade; Brussels; Bucharest; Chicago; Frankfurt; Istanbul; Larnaca; London; Milan; Moscow; Nis; Nuremberg; New York, Paris; Podgorica; Prague; Rome; Sarajevo; Salzburg; Skopje; Sofia; Stuttgart; Tel Aviv; Thessaloniki; Tirana; Tivat; Venice; Vienna; Zagreb; Zurich.

Since September 2018, you have been offered possibility to buy additional luggage when checking in online. You can buy up to 5 pieces of excess luggage per passenger.

Seat selection is available during online check-in. Depending on your fare type, seat choice will either be free of charge or subject to a fee. For more information on our seat rates please click here. In case you do not choose a preferred seat, our Online Check-In platform will automatically assign you a random seat for your journey. You can also select your seat through one of the following channels: My trips, by your travel agent, Air Serbia Contact Centre and any of Air Serbia retail shops.

Please note the system retrieves visa requirement information based on your nationality from the international body. In special cases when you might not be required to have a visa to enter Serbia (e.g. Indian passport holder having US visa which eliminates the need for Serbian visa) you would have to see an agent and check in at the airport.

Assigned seats cannot be changed either through Web Check-In or by our Sales Agents at the Contact Centre/Retail shops. Please note that you will also not be able to change the assigned seat at the baggage drop off counter. If you would like to pre-reserve your preferred seat, please do so up to 48hrs prior to your flights departure.

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